Location: UK-based, remote with occasional travel

Contract: Initial contract with opportunity for permanent role

Close collaboration with: Product and Engineering teams

Role overview

We’re looking for a strategic and confident operator to lead onboarding and long-term success for early partners of Enroly Apply - our newest and most ambitious product. You’ll work at the intersection of customer success, product delivery, and digital transformation, playing a pivotal role in ensuring our university partners get the most from their investment from day one.

This role involves working closely with our product and engineering teams, managing client delivery across an evolving roadmap, and coordinating integration planning. You’ll be essential in keeping stakeholders aligned, confident, and supported as we scale this exciting new product.

Key responsibilities

Client Delivery & Success

• Lead onboarding and implementation planning for new Enroly Apply clients.
• Act as a trusted contact to university partners, ensuring a smooth and structured rollout.
• Build strong senior relationships and maintain momentum through change/adoption.

Roadmap & Expectation Management

• Partner closely with the Product team to stay ahead of delivery timelines and feature development.
• Translate product plans into clear, structured communication for clients.
• Manage expectations and maintain confidence, particularly where timelines, scope, or approach evolve.

Integration & Planning

• Coordinate technical onboarding and integration with client-side stakeholders and internal teams.
• Support data mapping, system alignment, and early user adoption strategies.

Process & Insight

• Capture structured feedback to shape both our product roadmap and our delivery playbooks.
• Create and evolve internal assets, best practices, and frameworks for client success.

Essential experience & skills

• Proven success in project or implementation roles with complex clients.
• Confident communicator with the ability to maintain senior stakeholder trust.
• Comfortable managing delivery timelines in the context of ongoing product development.
• Technically aware and confident in integration or data-focused conversations.
• Proactive, organised, and able to manage competing priorities independently.

Desirable

• Strong experience in UK higher education admissions (domestic and international).
• Project management qualification
• Experience in SaaS or product-led environments.
• Familiarity with student management systems E.g. Tribal, Ellucian, UCAS, Salesforce etc.

Requirements

• Based in the UK
• Right to work in the UK

About Enroly

Enroly is the most widely used platform in UK higher education for international student conversion and compliance. Our core product, CAS Shield, supports the critical offer-to-arrival phase and is now used by nearly 50% of UK universities.

With the launch of Enroly Apply, we’re expanding our platform to cover the entire application and admissions journey, creating the first end-to-end solution of its kind in the UK market.

Enroly was recently acquired by Ecctis, the UK’s leading authority on international qualifications and skills benchmarking. Ecctis delivers essential services including qualification evaluation, recognition frameworks, and global consulting to governments, education providers, and employers. Together, we’re building a future-proofed approach to student recruitment and enrolment, backed by unparalleled data, insight, and capability.

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