We’re looking for a Creator Success Manager to join our team to be the champion for creators bringing their content to Yoto.

About Yoto

Yoto is a screen-free interactive audio platform for kids. We make carefully connected audio players that kids control, with no microphones, cameras or ads. We have a catalogue of audio that inspires creative play and learning with 1,000+ titles in our card store from top creators, publishers and labels - think Disney, Marvel, Roald Dahl and Universal Music. We also create Yoto Originals like this one.

• Featured in Bloomberg’s 25 UK startups to watch in 2023.
• Ranked 9th in Fast Company's Most Innovative Companies in 2024; and featured in the Sifted 100 fastest-growing startups across the UK&I by revenue growth.
• Second fastest growing tech company in the UK, in Deloitte Fast50 2023.
• Named one of TIME Magazine’s Top 100 Inventions of 2020
• We’re 150+ employees spread across the UK, US and France.. and growing!

We’re on a mission to be the soundtrack of childhood, and help families on their own unique adventures. By creating products that inspire independent play, we help families discover and grow with an inspiring world of audio - and we would like you to help us achieve it!

Yoto’s Innovation Team

The Innovation Team plays a pivotal role in imagining the future at Yoto and realising the company mission to be the soundtrack of childhood. We do that by helping to define the shape of the ecosystem of products and experiences that supports the needs of families and grows with kids throughout their childhood.

And as the Yoto platform evolves to support a community of audio makers, educational content creators and accessory makers, we imagine that future, too, and help lay the tracks towards that vision.

Creators on Yoto

For the last 18 months we have been nurturing new creative talent on our community site, Yoto Space, and giving creators an Open Mic to share their original audio in Yoto format - all free to access for families around the world to enjoy.

The Creators pilot takes the next step, and audio makers can now publish their content on printed Yoto Cards, sold on the Yoto Store, or even sold through a Creator’s own channels. It’s like ‘Etsy for kids audio’ and we’re really excited about how it can help us find and support the talent of tomorrow, and bring fresh new voices to Yoto families everywhere.

How it works? Anyone can apply to become a creator, their work needs to meet our standards to be considered, and creators pay up front for manufacture of printed cards, then earning a royalty when they make a sale. Ambitious and talented Creators can bring new audiences to Yoto, and increase the breadth of content available to all families on Yoto.

What you’ll be doing:

• Act as the primary point of contact and champion for all Creators, providing guidance and support throughout their journey.
• Assist Creators in understanding the platform's processes, help them make informed decisions, producing high-quality content tailored to Yoto’s audience.
• Advocate for Creators by capturing their motivations, challenges, and feedback to inform the design of future tools and systems.
• Collaborate with the Product Manager (Creators) to ensure smooth program operations and deliver a consistent cadence of new releases.
• Share insights with teams working on both the current iteration of the Creators initiative and its long-term development.
• Maintain a strong focus on scaling the Creators initiative by ensuring participant satisfaction and fostering a positive experience to drive word-of-mouth growth.

What you’ll bring:

• Strong interpersonal and communication skills, with experience in customer support, partnership management, creator relations, or community management.
  
• Ability to provide clear guidance and foster positive relationships with content creators, ensuring their success on the platform.
  
• Proven organisational skills to manage multiple Creator interactions and ensure smooth collaborative workflows using appropriate business tools such as Notion, Monday or equivalent.
  
• Analytical mindset to gather and relay insights from Creators to internal teams for program improvement.
  
• Collaborative approach to working with product and development teams to align on short-term and long-term goals.
  
• Demonstrated understanding of content quality and suitability standards and the ability to guide creators in meeting them.
• Bonus points for:
• Experience working with or supporting content creators in a digital or creative platform environment.
  
• Familiarity with user experience (UX) or product development processes, particularly in tools designed for creators.
  
• Experience of creating audio content, professionally or personally.
  

Salary: £40,000 - £50,000 based on experience

What you can expect from Yoto:

• Flexibility: Hybrid working with a choice based approach - we would love you to come into the office as much as possible, with a minimum of once or twice a month. Take advantage of our ‘work from anywhere’ policy to work from a different location for up to 6 weeks every year. Summer Hours policy to use between the months of June and August.
• Financial: Generous share option programme so you’ll be invested in Yoto’s success. Receive Income Protection, covering long term sickness for up to 2 years and company sick pay that increases with length of service. Life Assurance cover from day one of your service. Workplace Pension offering up to to 3% employer contributions, following probation. Generous employee referral bonus scheme.
• Health & Wellness: Private Medical Insurance via Aviva, or a Wellbeing Allowance to be used for memberships, subscriptions, treatment or therapy. Access to 24/7 Employee Assistance Programme (EAP) through WeCare and unlimited access to Dental advice and guidance via Toothfairy. Bike to work scheme to promote healthier lifestyles.
• Time Off: 25 days of holiday per year, plus bank holidays. On top of this, you also receive your birthday off, plus 1 extra day of holiday for every year worked after you hit your 2 year anniversary, up to 5 extra days. After 4 years of service, you are also eligible for our sabbatical policy offering up to 3 months' of unpaid sabbatical.
• Helping Families: Variety of family-friendly leave, including enhanced maternity, paternity, adoption, fertility, pregnancy loss and carers leave. Unlock savings with our workplace nursery scheme, designed to support parents of preschool-aged children.
• People & Planet: Up to 2 volunteer days a year. A Book Allowance of up to £50 a year to contribute to your professional development.
• Fun Perks: You receive your very own Yoto player and starter pack of cards! Regular company socials and celebrations, including our annual YotoFest!

Equity and Diversity

At Yoto, we love creating a world where childhood is rich with discovery and joy. We’re also passionate about building a workplace where everyone can thrive - both professionally and personally. We value flexibility and give our team the freedom to balance life and work in ways that suit them.

We're committed to fostering a safe, diverse, and inclusive environment where all individuals, regardless of their background, feel valued and supported. Our Diversity, Equity and Inclusion group holds bi-monthly forums to elevate diverse voices and perspectives, ensuring everyone at Yoto feels heard, respected, and appreciated.

We don’t just embrace differences - we celebrate them. We share audio content from a vibrant and diverse community of creators (check out our DEI selection), and we are building a team that reflects that same diversity. We invite candidates from all walks of life to explore opportunities with us and join a company that champions flexibility, equity, and inclusion. Take a look at our website for more information on our approach to People and Planet.

Please only apply or engage with Yoto jobs posted on our careers page (careers.yotoplay.com or careers.yotoplay.com/en). All correspondence from our Talent team will only come through Teamtailor, our application tracking system.

Locations

Yoto HQ - UK

Remote status

Hybrid Remote

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