Position Title: Regional Manager

Reports to: VP of Retail Operations

Location: Lexington, Kentucky

Type of role: Hybrid - Work from home and travel to store locations in this area

Contract type: Full Time, Permanent

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.
Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.
In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!
We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!

Position Overview
The Regional Manager reports directly to the Vice President of Retail Operations and oversees the operations and personnel of multiple college retail bookstores within their assigned region. This individual will be responsible for driving financial performance, operational excellence, and superior customer service.

Key Responsibilities

Store Operations:

• Oversight of store managers in the designated region.
• Supervisory duties to procure and maintain sufficient textbook inventory levels throughout each school term.
• Supervisory duties to procure and maintain adequate inventory levels in general merchandise departments appropriate to budgetary needs.
• Supervisory duties to ensure correspondence and sufficient contact with department chairperson, faculty members and publishers as needed on book orders.
  

Financial Management:

• Supervise the construction of budgets for stores in the designated region.
• Construct and analyze reports on a weekly and monthly basis to monitor financial fiscal return.
• Prepare weekly financial “snapshot” reports for each store.
  

Public Relations:

• Meet with the campus administration minimally four (4) times a year to build rapport, discuss service and customer expectations.
• Participate in outreach to prospective customers.
• Supervise store appearance and customer service integrity to ensure positive impressions of customers and potential customers.
  

Personnel Management:

• Recruit, hire, train and maintain staff at appropriate levels according to Company guidelines and budgets.

Qualifications & Requirements

Experience:

• 3-5 years of management experience in a multi-unit college bookstore or retail operation.
• Proven success in retail management, including profitability, budgeting, merchandising, promotions, and staffing.
• Experience in textbook procurement and inventory management is a plus.

Skills & Competencies:

• Ability to travel extensively as needed.
• Strong analytical and problem-solving skills.
• Excellent team-building and leadership abilities.
• Effective mentoring and coaching capabilities.
• Strong administrative and organizational skills with attention to detail.
• Basic accounting proficiency.
• Exceptional verbal and written communication skills.

Education:

• Bachelor's degree or four (4) years of college.

Schedule & Benefits

• Full-Time, Monday through Friday.
• May require occasional weekend work based on business needs.
• Competitive salary based on experience.

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• 🌴Paid time off
• 📄401(k) plan
• 🩺Medical insurance
• 🦷Dental insurance
• 👁️Vision insurance
• ➕Life insurance
• 💰Company-wide bonus scheme

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.